Privacy Policy
Committed to protecting your business and personal data.
At Hydagro, accessible from hydagro.com.tr, one of our main priorities is the privacy of our visitors and B2B partners. This Privacy Policy document contains types of information that is collected and recorded by Hydagro and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Information: When you register as a distributor or request a quote, we may ask for your company name, contact person, email address, phone number, and shipping address.
- Business Data: Tax identification numbers, import/export licenses, and other B2B related documentation required for international freight.
- Website Usage Data: IP addresses, browser types, ISPs, date and time stamps, and referring/exit pages to analyze trends and administer the site.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and wholesale operations.
- Process your B2B orders, manage international shipping, and handle customs documentation.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails regarding your export quotes, invoices, and catalogs.
- Find and prevent fraud.
3. Log Files and Cookies
Hydagro follows a standard procedure of using log files. These files log visitors when they visit websites. Like any other professional website, Hydagro uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
4. Third-Party Data Sharing
As a global export company, we may share necessary data with trusted third parties solely for operational purposes. This includes:
- Logistics and Freight Partners: To ensure the delivery of your OEM parts and hydraulic systems.
- Customs Brokers: To facilitate legal international trade.
We do not sell, trade, or rent your personal identification information to others.
5. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
6. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our support team at our contact page.